Core Capabilities

Needs-to-services matching

Compare identified learner needs with individual internal and external services, while keeping eligibility, essential requirements, suitability and practical constraints visible.

Service Evidence & Approval

Bring important service documents, review status and expiry information together so the responsible organisation can make and record its own compliance and approval decisions.

Shared Coordination

Support clearer coordination between the people and organisations involved, with relevant information, responsibilities, requests and review activity connected to the learner’s support.

Key Features

Structured Needs Profile

Organises information from a variety of sources into a clearer profile of strengths, barriers, support requirements, essential conditions, preferences and unknowns.

Humans check and confirm the information before it is used for matching.

Identifying Met & Unmet Needs

Shows the support already available around the learner before comparing which services may be suitable to meet one or more needs.

Highlights whether each need is met, partly met or unmet, as services are added to a learner’s package.

Data Protection & Coordination

Helps organisations keep necessary information, permissions and responsibilities clearer while coordinating with the people involved in a support package.

Ensures permission-based information sharing, clearer referral requests, visible responsibilities, human agreement and review.

Individual Service Mapping

Enables visibility of each service and variant available, and clarity around the delivery model, environment, capacity, accessibility, adjustments, and limits, instead of relying on a broad provider label.

Helps teams focus their review on services that appear relevant while keeping gaps, constraints and information still to be confirmed visible.

Explainable Matching

Evaluates suitability and feasibility: whether a service appears to meet the identified requirements, and whether it can be accessed in practice, including capacity, timing, and location.

Keeps eligibility, essential requirements, areas of alignment, possible gaps, and reasons for closer consideration visible.

Compliance & Approval

Collates core service information and supplied documents together, with reminders for missing items, expiry dates, and review status.

Waypaths does not certify compliance or make approval decisions. It keeps supplied evidence, missing information, expiry dates and review status visible so responsible organisations can apply their own assurance and approval processes.